Terms of service
Terms of Service
Last updated: August 23, 2026
1. Overview
This website is operated by KAITING TRADING LTD, trading as TitanFidget (“TitanFidget”, “we”, “us”, or “our”).
TitanFidget provides this website, including the information, products, tools, and services available through it, subject to these Terms of Service.
By visiting our website or purchasing from us, you agree to be bound by these Terms of Service together with any additional policies referenced on this website, including our Privacy Policy, Shipping Policy, and Refund Policy.
If you do not agree with these Terms, please do not use the website or purchase our products.
Our online store is hosted by Shopify, which provides the e-commerce platform that allows us to offer our products and services.
2. Online Store Terms
By using this website, you confirm that you are legally capable of entering into a binding agreement in your jurisdiction.
You may not use our website or products for any unlawful or unauthorized purpose, or violate any applicable laws while using our services.
You must not transmit viruses, malware, malicious code, or other material intended to interfere with the operation or security of the website.
We reserve the right to refuse service, suspend accounts, or cancel orders where reasonably necessary to prevent fraud, abuse, unlawful activity, or violations of these Terms.
3. Products and Product Information
We make reasonable efforts to ensure that product descriptions, specifications, photographs, colors, prices, and availability are accurate.
However, colors and appearance may vary depending on lighting, photography, manufacturing batches, screen settings, and the natural characteristics of certain materials.
Because many TitanFidget products contain mechanical, magnetic, moving, or metal components, minor differences in sound, resistance, finish, movement, or tactile feedback may occur between individual products and do not necessarily indicate a defect.
Product specifications and designs may be updated from time to time.
We reserve the right to discontinue products, limit quantities, or change product information and prices without prior notice.
Nothing in these Terms affects any mandatory consumer rights that apply to you under applicable law.
4. Orders
Placing an order does not guarantee acceptance.
We may refuse or cancel an order where reasonably necessary, including where:
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a product is unavailable;
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pricing or product information contains an obvious error;
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payment cannot be authorized;
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we reasonably suspect fraud or unauthorized activity;
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an order exceeds applicable quantity restrictions; or
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we are unable to deliver to the address provided.
If we cancel an order after payment has been received, we will refund the applicable amount to the original payment method.
You are responsible for providing accurate billing, shipping, contact, and account information.
5. Prices and Payment
Product prices are displayed in the currency selected or otherwise indicated on the website.
Prices may change without notice.
Any applicable shipping charges, duties, taxes, or other fees will be shown where available during checkout or may be payable separately depending on the destination country.
Payments are processed through third-party payment providers supported by our e-commerce platform.
We do not directly store full payment card details.
6. Shipping and Delivery
Shipping options, estimated delivery times, and applicable charges are described in our Shipping Policy:
/policies/shipping-policy
Delivery dates are estimates unless expressly stated otherwise.
International shipments may be subject to customs processing, import duties, taxes, or delays imposed by local authorities or carriers.
Orders may occasionally be shipped in more than one package when products are fulfilled from different locations.
Please review our Shipping Policy before placing an order.
7. Returns, Refunds, and Exchanges
Returns, refunds, exchanges, eligibility requirements, and applicable return shipping costs are governed by our Refund Policy:
/policies/refund-policy
Please contact support@titanfidget.com before sending any item back.
Unauthorized returns may not be accepted.
Nothing in our Refund Policy or these Terms excludes rights that cannot legally be excluded under applicable consumer protection law.
8. Accuracy of Website Information
Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, prices, promotions, shipping charges, delivery estimates, or availability.
We reserve the right to correct errors and update information where appropriate.
If an obvious pricing or product error affects an order you have already placed, we may contact you to offer the option of proceeding with the corrected information or cancelling the affected order.
9. Intellectual Property
Unless otherwise stated, the TitanFidget name, website design, written content, graphics, product photography owned by us, logos, and other original website materials are owned by or licensed to KAITING TRADING LTD.
You may not reproduce, distribute, modify, sell, republish, or commercially exploit our protected content without permission, except where permitted by law.
Third-party trademarks, product names, images, and other intellectual property remain the property of their respective owners.
10. Reviews, Comments, and User Content
If you submit a review, photograph, comment, feedback, or other content to us, you confirm that you have the right to submit it and that it does not violate applicable law or third-party rights.
You grant us a non-exclusive, worldwide, royalty-free license to display, reproduce, and use content you voluntarily submit in connection with TitanFidget, including for website and marketing purposes, subject to applicable privacy and consumer protection laws.
We may remove content that is unlawful, fraudulent, abusive, misleading, or otherwise inappropriate.
11. Third-Party Services and Links
Our website may use or link to third-party services, including payment providers, shipping providers, analytics platforms, review platforms, social media services, and other websites.
Third-party services operate under their own terms and privacy policies.
We are not responsible for the content, availability, or practices of independent third-party websites that we do not control.
12. Privacy
The collection and use of personal information through TitanFidget is governed by our Privacy Policy:
/policies/privacy-policy
Questions concerning privacy may be sent to:
13. Prohibited Uses
You may not use this website:
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for unlawful or fraudulent purposes;
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to violate intellectual property or privacy rights;
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to transmit malicious software;
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to interfere with the security or operation of the website;
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to scrape, harvest, or misuse personal information;
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to impersonate another person;
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to submit intentionally false or misleading information; or
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to engage in activity prohibited by applicable law.
We may restrict access where reasonably necessary to protect the website, our customers, or our business.
14. Disclaimer and Limitation of Liability
We aim to provide reliable website access and accurate product information, but we do not guarantee that the website will always operate without interruption or error.
To the maximum extent permitted by applicable law, KAITING TRADING LTD will not be liable for indirect, incidental, special, or consequential losses arising from use of the website where such liability may legally be excluded.
Nothing in these Terms excludes or limits liability where doing so would be unlawful, including liability that cannot be excluded under applicable consumer protection law.
Your statutory consumer rights are not affected.
15. Indemnification
To the extent permitted by law, you agree to indemnify KAITING TRADING LTD against reasonable losses, liabilities, and expenses arising directly from your unlawful use of the website or your material violation of these Terms.
This provision does not limit any rights available to consumers under applicable law.
16. Severability
If any provision of these Terms is found to be invalid, unlawful, or unenforceable, that provision will be enforced to the maximum extent permitted by law and the remaining provisions will continue in effect.
17. Entire Agreement
These Terms, together with the policies referenced on this website, constitute the agreement between you and TitanFidget regarding use of the website and purchases made through it.
Nothing in this section limits mandatory legal rights that cannot be waived by contract.
18. Governing Law
These Terms are governed by the laws of England and Wales, subject to any mandatory consumer protection rights that may apply in the country or region where you live.
Nothing in these Terms prevents a consumer from relying on mandatory protections available under applicable local law.
19. Changes to These Terms
We may update these Terms from time to time to reflect changes to our services, business practices, or legal requirements.
The latest version will be published on this page with an updated revision date.
Changes will apply prospectively unless applicable law requires otherwise.
20. Contact Information
TitanFidget is operated by:
KAITING TRADING LTD
Trading as: TitanFidget
61 Bridge Street
Kington, Herefordshire
HR5 3DJ
United Kingdom
Email: support@titanfidget.com
Website: titanfidget.com